Yes, we ship internationally, however with a few exceptions. Please refer to this link for further information.
Our warehouses and production facilities are located in Latvia (Riga), Spain (Barcelona), Canada (Toronto), the US (Charlotte and Los Angeles), Mexico (Tijuana), Japan (Amakusa), Australia (Brisbane and Victoria) and China (GuangZhou, ShenZhen and QuanZhou).
To place your order just click on the item that you would like to purchase. Then, click on "add to cart". On the upper right corner you can see that the item has been added to your cart. Afterwards you can either click on "cart" where you will have the option to proceed and check out.
To check out insert your e-mail adress as well as the shipping adress which will be used to deliver your order.
Currently the following payment options are offered: Visa, American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, Paypal.
Currently shipping costs are free on orders above 100 €. If you are below that limit, you have to pay shipping costs. For more information please refer to the following link.
You will receive an email with a tracking number as soon as your order is shipped.
Please note that change or cancel requests of submitted orders will be denied after 14 calendar days. Returns can be initiated through our returns page.
If you need to exchange an ordered and received item for the same item in a different size, send us an email at email@example.com and follow the instructions as described in our section returns page.
Returns can be initiated through our returns page.
If the item arrives broken/damaged/misprinted due to our fault, we can offer you a free replacement. If applicable, we can also offer you a refund. There is no need for you to return back the damaged item to us.
Some orders will be shipped from multiple warehouses. If you did not receive multiple tracking numbers, please reach out to our customer service team for assistance at firstname.lastname@example.org.
Size charts are given for each product. When you choose a product, you can check its size chart on the product page above the "Add to Cart" Button. We offer two size charts: one in inches (in) and one in centimetres (cm).